Health care utilization and outcomes of patients seen by virtual urgent care versus in-person emergency department care

SL McLeod, JE Tarride, S Mondoux, JM Paterson… - CMAJ, 2023 - Can Med Assoc
Background: Virtual urgent care (VUC) is intended to support diversion of patients with low-
acuity complaints and reduce the need for in-person emergency department visits. We …

Evaluation of patient experience during virtual and in-person urgent care visits: time and cost analysis

S Khairat, X Lin, S Liu, Z Man… - Journal of patient …, 2021 - journals.sagepub.com
Urgent care (UC) is one of the fastest growing venues of health care delivery for
nonemergent conditions. This study compared the patient experience during virtual and in …

[HTML][HTML] Demographic characteristics, outcomes and experience of patients using virtual urgent care services from 14 emergency department led sites in Ontario

SL McLeod, S Mondoux, JN Hall, K Dainty… - Canadian Journal of …, 2023 - Springer
Introduction As part of the COVID-19 pandemic response, the Ontario Ministry of Health
funded a virtual care pilot program intended to support emergency department (ED) …

Virtual vs traditional care settings for low-acuity urgent conditions: An economic analysis of cost and utilization using claims data

T Lovell, J Albritton, J Dalto… - … of telemedicine and …, 2021 - journals.sagepub.com
Background On-demand, direct-to-consumer video (or virtual) visits represent one of the
fastest growing telemedicine services. Due to the absence of an in-person physical …

[HTML][HTML] Using Virtual Emergency Medicine Clinicians as a Health System Entry Point (Virtual First): Cross-Sectional Survey Study

J Potter, D Watson Gans, A Gardner, J O'Neill… - Journal of Medical …, 2023 - jmir.org
Background The COVID-19 pandemic accelerated the use and acceptance of telemedicine.
Simultaneously, emergency departments (EDs) have experienced increased ED boarding …

The impact of virtual care in an emergency department observation unit

A Abiri, M Keadey, G Hughes, SR Pitts… - Annals of Emergency …, 2023 - Elsevier
Study objective (s) We report the impact of telemedicine virtual rounding in emergency
department observation units (EDOU) on the effectiveness, safety, and cost relative to …

[HTML][HTML] Designs, facilitators, barriers, and lessons learned during the implementation of emergency department led virtual urgent care programs in Ontario, Canada

JN Hall, AD Ackery, KN Dainty, PS Gill, R Lim… - Frontiers in Digital …, 2022 - frontiersin.org
Virtual patient care has seen incredible growth since the beginning of the COVID-19
pandemic. To provide greater access to safe and timely urgent care, in the fall of 2020, the …

[CITATION][C] Virtual emergency department: It is not all in the name

A Staib, S Gourley - Emergency Medicine Australasia, 2023 - Wiley Online Library
Telemedicine and digital technologies have been supporting the provision of emergency
care for more than 20 years. Recent technological advances enabling ubiquitous, high …

Implementing a virtual emergency department to avoid unnecessary emergency department presentations

JT Kelly, N Mitchell, KL Campbell… - Emergency Medicine …, 2024 - Wiley Online Library
Objective EDs are necessary for urgent health concerns; however, many physical ED visits
could be better treated in alternate settings. The present study aimed to describe the …

The value of an emergency medicine virtual observation unit

EM Hayden, BG Grabowski, EB Kishen… - Annals of Emergency …, 2024 - Elsevier
Study objective We implemented a virtual observation unit in which emergency department
(ED) patients receive observation-level care at home. Our primary aim was to compare this …