Wx re read with interest the recent article (Can Med Assoc J 1992; 146: 1727-1731) by the
Health Services Research Group. In a recent randomized controlled trial we found that …

[Evaluation of inpatient satisfaction. Comparison of different survey methods]. - Abstract -
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Although patient satisfaction is a commonly applied measure when evaluating health
services, there are lingering doubts about its validity. This paper will examine the model of …

Patient satisfaction data for 2,226 patients (average age 55.8 yrs) in the Medical Outcomes
Study were used to determine the dimensions of satisfaction with medical care, the relation …

Patient satisfaction is of critical interest to medical care providers. The main objective of this
study was to evaluate the psychometric properties of a patient satisfaction questionnaire. A …

The degree to which patients are satisfied (or dissatisfied) with their medical care has
increasingly come to be seenas an essential component in the evaluation of services.'A …

To keep patients, a medial group must keep its patients satisfied. One helpful way to
determine whether patients are happy with the care they receive is through a patient …

Des sondages sur la satisfaction des pa-tients revelent d'importantes constatations quant a
la facon dont communiquent les prestateurs de soins de sante avec leurs patients. Qui en …

This study compares the results of previously developed patient satisfaction questionnaires
which quantitatively assessed the personal attitudes of 59 patients toward their medical …

Background: The healthcare industry is increasingly growing in a competitive atmosphere.
One of the essential key issues for the survival of healthcare organizations is patient …