Table 3:

Outcome of telephone call, by patient characteristic

CharacteristicNo. of physician offices contactedOutcome
Offered an appointmentOffered an appointment, screening visit or place on a waiting list
No. (%)p value*No. (%)p value*
Overall37569 (18.4)NA114 (30.4)NA
SES0.040.005
 High18642 (22.6)69 (37.1)
 Low18927 (14.3)45 (23.8)
Chronic health conditions0.0080.10
 No17923 (12.8)47 (26.3)
 Yes19646 (23.5)67 (34.2)
Combined scenario0.0090.01
 High SES, no chronic health conditions8814 (15.9)30 (34.1)
 High SES, with chronic health conditions9828 (28.6)39 (39.8)
 Low SES, no chronic health conditions919 (9.9)17 (18.7)
 Low SES, with chronic health conditions9818 (18.4)28 (28.6)
Sex0.80.9
 Male21240 (18.9)65 (30.7)
 Female16329 (17.8)49 (30.1)
  • Note: NA = not applicable, SES = socioeconomic status.

  • * χ2 test.