RT Journal Article SR Electronic T1 Innovating to achieve service excellence in Alberta Health Services JF Canadian Medical Association Journal JO CMAJ FD Canadian Medical Association SP S52 OP S53 DO 10.1503/cmaj.190598 VO 191 IS Suppl A1 Kathryn A. Ambler A1 Marc A. Leduc A1 Patty Wickson YR 2019 UL http://www.cmaj.ca/content/191/supplement/S52.abstract