PT - JOURNAL ARTICLE AU - Lauren Vogel TI - Polite patients receive better care but “incivility in clinics and hospitals is rampant” AID - 10.1503/cmaj.109-5741 DP - 2019 Apr 23 TA - Canadian Medical Association Journal PG - E457--E457 VI - 191 IP - 16 4099 - http://www.cmaj.ca/content/191/16/E457.short 4100 - http://www.cmaj.ca/content/191/16/E457.full SO - CMAJ2019 Apr 23; 191