TY - JOUR T1 - European complaint mechanisms vary widely JF - Canadian Medical Association Journal JO - CMAJ SP - 1409 LP - 1411 DO - 10.1503/cmaj.080527 VL - 178 IS - 11 AU - Ira Allen Y1 - 2008/05/20 UR - http://www.cmaj.ca/content/178/11/1409.abstract ER -