PT - JOURNAL ARTICLE AU - Denice Klavano TI - The gentle ask AID - 10.1503/cmaj.091703 DP - 2009 Oct 27 TA - Canadian Medical Association Journal PG - 618--619 VI - 181 IP - 9 4099 - http://www.cmaj.ca/content/181/9/618.short 4100 - http://www.cmaj.ca/content/181/9/618.full SO - CMAJ2009 Oct 27; 181