RT Journal Article SR Electronic T1 Apologies abound: advances in adverse-event disclosure JF Canadian Medical Association Journal JO CMAJ FD Canadian Medical Association SP 382 OP 382 DO 10.1503/cmaj.090066 VO 180 IS 4 A1 Ann Silversides YR 2009 UL http://www.cmaj.ca/content/180/4/382.1.abstract