TY - JOUR T1 - A patient charter of rights: how to avoid a toothless tiger and achieve system improvement JF - Canadian Medical Association Journal JO - CMAJ SP - 1583 LP - 1587 DO - 10.1503/cmaj.111050 VL - 184 IS - 14 AU - Colleen M. Flood AU - Kathryn May Y1 - 2012/10/02 UR - http://www.cmaj.ca/content/184/14/1583.abstract ER -