PT - JOURNAL ARTICLE AU - Colleen M. Flood AU - Kathryn May TI - A patient charter of rights: how to avoid a toothless tiger and achieve system improvement AID - 10.1503/cmaj.111050 DP - 2012 Oct 02 TA - Canadian Medical Association Journal PG - 1583--1587 VI - 184 IP - 14 4099 - http://www.cmaj.ca/content/184/14/1583.short 4100 - http://www.cmaj.ca/content/184/14/1583.full SO - CMAJ2012 Oct 02; 184