PT - JOURNAL ARTICLE AU - Lauren Vogel TI - Patient charters: the provincial experience AID - 10.1503/cmaj.109-3339 DP - 2010 Sep 21 TA - Canadian Medical Association Journal PG - E639--E640 VI - 182 IP - 13 4099 - http://www.cmaj.ca/content/182/13/E639.short 4100 - http://www.cmaj.ca/content/182/13/E639.full SO - CMAJ2010 Sep 21; 182