TY - JOUR T1 - Patient charters: the provincial experience JF - Canadian Medical Association Journal JO - CMAJ SP - E639 LP - E640 DO - 10.1503/cmaj.109-3339 VL - 182 IS - 13 AU - Lauren Vogel Y1 - 2010/09/21 UR - http://www.cmaj.ca/content/182/13/E639.abstract N2 - ER -