@article {Vogel1406, author = {Lauren Vogel}, title = {Patient charters all buzz and no bite, advocates say}, volume = {182}, number = {13}, pages = {1406--1408}, year = {2010}, doi = {10.1503/cmaj.109-3340}, publisher = {CMAJ}, issn = {0820-3946}, URL = {https://www.cmaj.ca/content/182/13/1406}, eprint = {https://www.cmaj.ca/content/182/13/1406.full.pdf}, journal = {CMAJ} }