RT Journal Article SR Electronic T1 Induction of labour: a continuous quality improvement and peer review program to improve the quality of care JF Canadian Medical Association Journal JO CMAJ FD Canadian Medical Association SP 1163 OP 1166 VO 163 IS 9 A1 Susan Harris A1 Bev Buchinski A1 Stefan Gryzbowski A1 Patti Janssen A1 G.W. Erle Mitchell A1 Duncan Farquharson YR 2000 UL http://www.cmaj.ca/content/163/9/1163.abstract AB THIS ARTICLE DESCRIBES A PROGRAM DEVELOPED TO IMPROVE the process of planned induction of labour and to reduce the rates of inappropriate induction. The setting is a tertiary-care maternity hospital in urban Vancouver, BC, in which 7000 deliveries take place annually. Approximately 65% of these can be considered primary care; the remainder are secondary- or tertiary-level cases. Continuous quality improvement (CQI) methods were used by a multidisciplinary team, which included nursing staff, physicians, health records personnel and a CQI facilitator. Interventions included the development of a new induction-booking process, clear criteria for induction, feedback to caregivers about changes and a peer review system to oversee and maintain improvement. The overall induction rate for the institution decreased, and this change has been maintained.