PT - JOURNAL ARTICLE AU - D. Grant TI - Bills for noninsured services remain a wellspring for patients' complaints DP - 1997 Nov 01 TA - Canadian Medical Association Journal PG - 1266--1267 VI - 157 IP - 9 4099 - http://www.cmaj.ca/content/157/9/1266.short 4100 - http://www.cmaj.ca/content/157/9/1266.full SO - CMAJ1997 Nov 01; 157 AB - Why do many canadians become angry when told they have to pay for noninsured medical services? Dorothy Grant hears many protests about this type of billing in her job with the Medical Society of Nova Scotia. Here she describes steps doctors can take to reduce the number of complaints.