RT Journal Article
SR Electronic
T1 The impact of hissy fits in primary care
JF Canadian Medical Association Journal
JO CMAJ
FD Canadian Medical Association
SP 1457
OP 1459
VO 159
IS 12
A1 W. E. Osmun
A1 C. Naugler
YR 1998
UL http://www.cmaj.ca/content/159/12/1457.abstract
AB BACKGROUND: Hissy fits are experienced by physicians and patients alike, yet their full impact has never been studied before. METHODS: Specially trained researchers observed hissy fits at a clinic over 12 months. They interviewed perpetrators, victims and witnesses and recorded their comments because they had to. RESULTS: Hissy fits were common at the clinic and sometimes escalated to riots. Seasonal variations were endured. INTERPRETATION: Nobody likes this behaviour. Efforts should be made to counsel hissy fitters in channeling their angst in other, more positive ways.