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Research

Patient–physician language concordance and quality and safety outcomes among frail home care recipients admitted to hospital in Ontario, Canada

Emily Seale, Michael Reaume, Ricardo Batista, Anan Bader Eddeen, Rhiannon Roberts, Emily Rhodes, Daniel I. McIsaac, Claire E. Kendall, Manish M. Sood, Denis Prud’homme and Peter Tanuseputro
CMAJ July 11, 2022 194 (26) E899-E908; DOI: https://doi.org/10.1503/cmaj.212155
Emily Seale
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Michael Reaume
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Ricardo Batista
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Anan Bader Eddeen
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Rhiannon Roberts
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Emily Rhodes
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Daniel I. McIsaac
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Claire E. Kendall
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Manish M. Sood
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Denis Prud’homme
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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Peter Tanuseputro
Faculty of Medicine (Seale, Reaume, McIsaac, Kendall, Sood, Tanuseputro), University of Ottawa; Institut du Savoir Montfort (Seale, Reaume, Prud’homme, Tanuseputro), Ottawa, Ont.; Department of Internal Medicine (Reaume), Max Rady College of Medicine, University of Manitoba, Winnipeg, Man.; Ottawa Hospital Research Institute (Batista, Roberts, Rhodes, McIsaac, Kendall, Sood, Tanuseputro); ICES uOttawa (Batista, Bader Eddeen, McIsaac, Kendall, Sood, Tanuseputro); Institut du Savoir Montfort (Batista); Department of Anesthesiology and Pain Medicine (McIsaac), The Ottawa Hospital; Bruyère Research Institute (Kendall, Tanuseputro), Ottawa, Ont.; Université de Moncton (Prud’homme), Moncton, NB
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    Figure 1:

    Study flow diagram. Note: RAI-HC = Resident Assessment Instrument–Home Care, OHIP = Ontario Health Insurance Plan.

  • Figure 2:
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    Figure 2:

    Adjusted in-hospital outcomes for Francophone and allophone recipients of home care. Language-discordant care is the reference in all analyses. Values to the left of the line of null effect denote lower risk of harm (i.e., record of 1 or more adverse events during hospital admission), shorter stays in hospital and lower risk of death among patients receiving language-concordant care; values to the right of the line of null effect denote higher risk of harm, longer stays in hospital and higher risk of death among patients receiving language-concordant care. Effect sizes adjusted for age at admission, sex, marital status, education, income quintile, geographic region, urban or rural residence, immigration status, Charlson Comorbidity Index, diagnostic risk score, activities of daily living (ADL) scale, instrumental ADL scale, cognitive performance scale and changes in health, end-stage disease, signs and symptoms (CHESS) score. Note: CI = confidence interval, OR = odds ratio.

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    Figure 3:

    Adjusted postdischarge (within 30 days of discharge) outcomes for Francophone and allophone recipients of home care. Language-discordant care is the reference in all analyses. Values to the left of the line of null effect denote lower risk of emergency department visits, hospital admissions and death among patients receiving language-concordant care; values to the right of the line of null effect denote higher risk of emergency department visits, hospital admissions and death among patients receiving language-concordant care. Effect sizes adjusted for age at admission, sex, marital status, education, income quintile, geographic region, urban or rural residence, immigration status, Charlson Comorbidity Index, diagnostic risk score, activities of daily living (ADL) scale, instrumental ADL scale, cognitive performance scale and changes in health, end-stage disease, signs and symptoms (CHESS) score. Note: CI = confidence interval, OR = odds ratio.

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    Table 1:

    Baseline characteristics of home care recipients

    CharacteristicNo. (%) of recipients*
    Anglophone
    n = 159 621
    Francophone
    n = 5118
    Allophone
    n = 24 951
    Age at admission, yr, mean ± SD76.9 ± 12.678.5 ± 10.780.6 ± 9.4
    Sex
     Female87 857 (55.0)2888 (56.4)13 399 (53.7)
     Male71 764 (45.0)2230 (43.6)11 552 (46.3)
    Marital status
     Not married86 797 (54.4)2955 (57.7)12 236 (49.0)
     Married or common-law69 199 (43.4)2085 (40.7)12 553 (50.3)
     Other3625 (2.3)78 (1.5)162 (0.6)
    Education
     Less than high school34 346 (21.5)2255 (44.1)9669 (38.8)
     High school24 955 (15.6)544 (10.6)1744 (7.0)
     Some postsecondary20 784 (13.0)462 (9.0)1588 (6.4)
     University graduate14 775 (9.3)317 (6.2)1073 (4.3)
     Missing or unknown64 761 (40.6)1540 (30.1)10 877 (43.6)
    Income quintile
     1 (lowest)40 484 (25.4)1407 (27.5)6367 (25.5)
     234 511 (21.6)1216 (23.8)6114 (24.5)
     330 358 (19.0)1013 (19.8)5091 (20.4)
     427 607 (17.3)803 (15.7)4203 (16.8)
     5 (highest)26 161 (16.4)656 (12.8)3113 (12.5)
     Missing500 (0.3)23 (0.4)63 (0.3)
    Ontario geographic region
     Champlain11 163 (7.0)2528 (49.4)895 (3.6)
     North13 740 (8.6)1845 (36.0)685 (2.7)
     Other134 718 (84.4)745 (14.6)23 371 (93.7)
    Urban or rural residence
     Urban137 344 (86.0)3676 (71.8)24 488 (98.1)
     Rural22 129 (13.9)1429 (27.9)452 (1.8)
     Missing148 (0.1)13 (0.3)11 (0)
    Immigrant†
     Yes4044 (2.5)55 (1.1)6095 (24.4)
     No155 577 (97.5)5063 (98.9)18 856 (75.6)
    • Note: SD = standard deviation.

    • ↵* Unless indicated otherwise.

    • ↵† Residents who immigrated to Canada and were granted citizenship or permanent residency after 1985.

    • View popup
    Table 2:

    Health characteristics and functional status of home care recipients

    CharacteristicNo. (%) of recipients*
    Anglophone
    n = 159 621
    Francophone
    n = 5118
    Allophone
    n = 24 951
    No. of chronic conditions, mean ± SD4.0 ± 1.64.1 ± 1.74.1 ± 1.7
    Charlson Comorbidity Index, mean ± SD1.9 ± 2.11.9 ± 2.02.0 ± 2.0
    ADL scale
     Independent90 462 (56.7)2947 (57.6)10 632 (42.6)
     Supervision required20 079 (12.6)650 (12.7)3767 (15.1)
     Limited impairment24 911 (15.6)827 (16.2)5010 (20.1)
     Extensive assistance required (1)†11 129 (7.0)360 (7.0)2298 (9.2)
     Extensive assistance required (2)†7492 (4.7)205 (4.0)1740 (7.0)
     Dependent4673 (2.9)119 (2.3)1094 (4.4)
     Total dependence875 (0.5)10 (0.2)410 (1.6)
    IADL scale
     No difficulty in any IADL6315 (4.0)139 (2.7)430 (1.7)
     Some difficulty in 1 IADL7996 (5.0)216 (4.2)597 (2.4)
     Some difficulty in 2 IADLs18 856 (11.8)526 (10.3)1693 (6.8)
     Some difficulty in all IADLs2612 (1.6)92 (1.8)393 (1.6)
     Great difficulty in 1 IADL32 369 (20.3)1025 (20.0)3629 (14.5)
     Great difficulty in 2 IADLs70 279 (44.0)2283 (44.6)11 656 (46.7)
     Great difficulty in all IADLs21 194 (13.3)837 (16.4)6553 (26.3)
    Cognitive performance scale
     Intact61 395 (38.5)1633 (31.9)7200 (28.9)
     Borderline intact28 728 (18.0)932 (18.2)4547 (18.2)
     Mild impairment51 295 (32.1)1825 (35.7)8878 (35.6)
     Moderate impairment12 891 (8.1)542 (10.6)2582 (10.3)
     Moderate severe impairment1569 (1.0)50 (1.0)490 (2.0)
     Severe impairment3129 (2.0)127 (2.5)924 (3.7)
     Very severe impairment614 (0.4)9 (0.2)330 (1.3)
    CHESS score
     No health instability23 527 (14.7)660 (12.9)3551 (14.2)
     Minimal health instability43 951 (27.5)1216 (23.8)7041 (28.2)
     Low health instability48 068 (30.1)1564 (30.6)7710 (30.9)
     Moderate health instability33 491 (21.0)1243 (24.3)4962 (19.9)
     High health instability9983 (6.3)413 (8.1)1601 (6.4)
     Very high health instability601 (0.4)22 (0.4)86 (0.3)
    • Note: ADL = activities of daily living, CHESS = changes in health, end-stage disease, signs and symptoms, IADL = instrumental activities of daily living, SD = standard deviation.

    • ↵* Unless indicated otherwise.

    • ↵† “Extensive assistance required (1)” denotes patients requiring extensive assistance with personal hygiene or locomotion use (but not eating or locomotion). “Extensive assistance required (2)” denotes patients requiring extensive assistance with eating or locomotion.

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Patient–physician language concordance and quality and safety outcomes among frail home care recipients admitted to hospital in Ontario, Canada
Emily Seale, Michael Reaume, Ricardo Batista, Anan Bader Eddeen, Rhiannon Roberts, Emily Rhodes, Daniel I. McIsaac, Claire E. Kendall, Manish M. Sood, Denis Prud’homme, Peter Tanuseputro
CMAJ Jul 2022, 194 (26) E899-E908; DOI: 10.1503/cmaj.212155

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Patient–physician language concordance and quality and safety outcomes among frail home care recipients admitted to hospital in Ontario, Canada
Emily Seale, Michael Reaume, Ricardo Batista, Anan Bader Eddeen, Rhiannon Roberts, Emily Rhodes, Daniel I. McIsaac, Claire E. Kendall, Manish M. Sood, Denis Prud’homme, Peter Tanuseputro
CMAJ Jul 2022, 194 (26) E899-E908; DOI: 10.1503/cmaj.212155
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