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Commentary

Ending waiting-list mismanagement: principles and practice

Steven Lewis, Morris L. Barer, Claudia Sanmartin, Sam Sheps, Samuel E.D. Shortt and Paul W. McDonald
CMAJ May 02, 2000 162 (9) 1297-1300;
Steven Lewis
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Morris L. Barer
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Claudia Sanmartin
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Sam Sheps
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Samuel E.D. Shortt
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Paul W. McDonald
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Article Information

vol. 162 no. 9 1297-1300
PubMed 
10813011
History 
  • Published online May 2, 2000.
Copyright & Usage 
© 2000

Author Information

  1. Steven Lewis,
  2. Morris L. Barer,
  3. Claudia Sanmartin,
  4. Sam Sheps,
  5. Samuel E.D. Shortt,
  6. Paul W. McDonald
  1. Mr. Lewis is with Access Consulting Limited, Saskatoon, Sask., and the Department of Community Health Sciences, University of Calgary, Calgary, Alta. Drs. Barer and Sheps and Ms. Sanmartin are with the Department of Health Care and Epidemiology, University of British Columbia, Vancouver, BC. Drs. Barer and Sheps are also with the Centre for Health Services and Policy Research, University of British Columbia, Vancouver, BC. Dr. Shortt is with the Queen's Health Policy Research Unit, Department of Community Health and Epidemiology, Queen's University, Kingston, Ont. Dr. McDonald is with the Department of Health Studies and Gerontology, University of Waterloo, Waterloo, Ont.

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2 May 2000
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Ending waiting-list mismanagement: principles and practice
Steven Lewis, Morris L. Barer, Claudia Sanmartin, Sam Sheps, Samuel E.D. Shortt, Paul W. McDonald
CMAJ May 2000, 162 (9) 1297-1300;

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Ending waiting-list mismanagement: principles and practice
Steven Lewis, Morris L. Barer, Claudia Sanmartin, Sam Sheps, Samuel E.D. Shortt, Paul W. McDonald
CMAJ May 2000, 162 (9) 1297-1300;
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  • Article
    • Fairness: a core public expectation
    • Information for sound, fair decision-making
    • Standardizing concepts and terms
    • Audit, evaluation and quality control
    • Meaning and value of waiting time
    • Systemic, not isolated, solutions preferred
    • Toward public ownership of lists
    • Fairness among providers: a special challenge
    • Conclusion
    • Footnotes
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