To explore physicians' perceptions of what constitutes unwarranted use of their services,
examples of patient-initiated encounters considered unwarranted were contributed by …

The goal of this research was to understand better the perspectives held by physicians and
patients regarding what factors determine the appropriateness of medical visits. We also …

OBJECTIVE: To determine the extent of variation in physicians' charges for health care
encounters with unannounced standardized patients and factors associated with the …

Missed appointments pose many problems for both patients and clinic personnel. Patients
who miss appointments may not be correctly diagnosed or may not receive the proper …

Early in 1965 we studied 12,364 visits to the scheduled outpatient clinics, with the exception
of the social service, occupational therapy and physical therapy clinics. All were categorized …

We studied British general practitioners' use of ambulatory resources to determine whether
the quantities of different resources used were related to each other, and whether these …

OBJECTIVE--To determine the causes of non-attendance at new outpatient appointments.
DESIGN--Case-control study of non-attenders and attenders. SETTING--Outpatient …

Failure of patients to attend outpatient clinics is common and costly. In one consultant's
general medical and gastrointestinal outpatient clinic, 38% of new patients failed to keep at …

Background. Inpatient utilization review remains a useful approach for hospitals to achieve
cost sav ings, however utilization review efforts need to be come more focused and …

•" No-show" patients (n= 100) were matched by age and number of appointments scheduled
in a six-month period with 100 control patients who kept an appointment. No-show patients …