Background: Although walk-in clinics are an increasingly common feature of Ontario's health
care system, the quality of care they provide is the subject of continuing debate. In this study …

Objectives: To explore the impact of establishing walk-in centres alongside emergency
departments on patient choice, preference and satisfaction. Methods: A controlled, mixed …

OBJECTIVE To compare use of walk-in clinics by rural and urban family practice patients
and to describe patients' perceptions of the quality of care in physicians' offices. DESIGN …

Background Retail medicine clinics have become widely available. However, few studies
have been published reporting on the outcomes of care from these clinics. The purpose of …

Study Objective: We sought to validate a previously developed model of emergency
department patient satisfaction in a general population using a standard mailed format. The …

Background. This study compares patient and provider satisfaction with medical care and
waiting time in a large family medicine residency program. Few pub lished studies have …

BACKGROUND: Patient satisfaction is an important indicator for assessing the quality of
health care because it affects the timely, efficient, and patient-centered delivery of quality …

PURPOSE Patient satisfaction is an important health care outcome. This study compared
patients' satisfaction with care received for an urgent health problem from their family …

Study objective We assess whether patient satisfaction scores differ for individual
emergency physicians according to the clinical setting in which patients are treated …

Study objective Our primary aim is to identify patient and emergency department (ED)
characteristics that are associated with patient satisfaction scores. Methods This …