Objectives: This report is a scoping review of the literature with the objective of identifying
definitions, conceptual models and frameworks, as well as the methods and range of …

Rationale, aims and objectives An Achilles’ heel of Canadian Medicare is long waits for
elective services. The Western Canada Waiting List (WCWL) project is a collaboration of 19 …

Background: This review offered critical input to the work of Canadian federal-provincial-territorial
Deputy Ministers of Health on establishing evidence-based benchmarks for waiting …

Aims: To assess determinants of patient satisfaction with their waiting time (WT) and cataract
surgery outcome. Methods: A prospective cohort of consecutive patients waiting for cataract …

Objectives The disconfirmation model hypothesizes that satisfaction is a function of a
perceived discrepancy from an initial expectation. Our objectives were: (1) to test the …

Methods Two studies were used to assess convergent and discriminant validity. In study 1,
consecutive patients on a waiting list for hip or knee arthroplasty were assessed by …

Objectives: This study tested the reliability and validity of the Western Canada Waiting List
Project priority criteria score (PCS) for prioritizing patients waiting for hip and knee arthroplasty…

Background Recognizing the concerns about long waiting times to see some specialists in
Canada, and the burden this places on both primary care and specialist clinicians, the …

Objective The 17-item PCS was designed for priority-setting and queue management of
children and adolescents referred for mental health services. Here we assess aspects of the …

Purpose: To assess the validity of the Cataract Priority Criteria Score (PCS), developed by
the Western Canada Waiting List (WCWL) Project to determine patient prioritization for …