Association between patient and physician characteristics and outcome of telephone call
| Independent variables | Outcome | |||
|---|---|---|---|---|
| Offered an appointment | Offered an appointment, screening visit or place on a waiting list | |||
| Unadjusted OR (95% CI) | Adjusted OR* (95% CI) | Unadjusted OR (95% CI) | Adjusted OR* (95% CI) | |
| Patient characteristic | ||||
| High SES | 1.75 (1.03–2.98) | 1.78 (1.02–3.08) | 1.89 (1.21–2.95) | 1.93 (1.21–3.11) |
| Chronic health conditions | 2.08 (1.20–3.60) | 2.10 (1.20–3.68) | 1.46 (0.94–2.28) | 1.45 (0.91–2.32) |
| Female sex | 0.93 (0.55–1.58) | 0.97 (0.62–1.52) | ||
| Physician characteristic | ||||
| Female sex | 1.28 (0.76–2.15) | 1.51 (0.97–2.35) | 1.12 (0.68–1.83) | |
| Graduate of LCME-accredited medical school | 1.04 (0.59–1.82) | 1.13 (0.70–1.81) | ||
| Time since graduation from medical school graduation, yr | ||||
| 1–10 | 1.00 (ref) | 1.00 (ref) | 1.00 (ref) | 1.00 (ref) |
| 11–20 | 0.74 (0.30–1.86) | 0.84 (0.33–2.15) | 0.30 (0.13–0.70) | 0.34 (0.14–0.81) |
| ≥ 21 | 0.42 (0.19–0.91) | 0.66 (0.28–1.54) | 0.19 (0.09–0.40) | 0.29 (0.13–0.64) |
| Member of the College of Family Physicians of Canada | 2.63 (1.48–4.67) | 2.29 (1.20–4.40) | 2.64 (1.65–4.22) | 1.96 (1.13–3.40) |
| Median income tertile of neighborhood where primary practice is located | ||||
| Low | 1.00 (ref) | 1.00 (ref) | ||
| Medium | 1.05 (0.55–1.99) | 0.98 (0.57–1.68) | ||
| High | 1.01 (0.52–1.95) | 1.06 (0.61–1.84) | ||
Note: CI = confidence interval, LCME = Liaison Committee on Medical Education, OR = odds ratio, SES = socioeconomic status.
↵* Adjusted for all independent variables that were significant in univariate analyses at p ≤ 0.10 (presence of chronic health conditions, time since graduation from medical school and membership in the College of Family Physicians of Canada).