Clarifying the assistance provided by the CMPA
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* Patrick J. Ceresia

We at the Canadian Medical Protective Association (CMPA) read with interest the *CMAJ* article, “Touch the screen now to see a doctor.”1 We are concerned about a statement in the article regarding the CMPA, attributed to Dr. Thom Tyson, founder and CEO of the Apple-tree Medical Group. He states, “Many physicians are unaware that the Canadian Medical Protective Association doesn’t provide protection from privacy complaints.” Physicians might misinterpret this statement. Is it intended to suggest that the CMPA does not protect physicians from privacy complaints, does not assist in responding to privacy complaints brought against members, or does not assist with paying costs and/or damages related to privacy complaints?

Irrespective of the intent of Dr. Tyson’s statement, we believe clarifying the nature of CMPA’s assistance to members in relation to privacy matters is important.

Members of the CMPA will typically be eligible for assistance with privacy matters arising from their practice, including complaints, investigations and associated medicolegal issues. The CMPA will assist during an investigation and proceedings, as well as with the payment of most damages awarded to patients; the CMPA may not pay fines or costs. Although the CMPA will provide advice, we will not assist members to become compliant with privacy legislation. Members with questions about privacy matters or their eligibility for assistance with such issues are encouraged to contact the CMPA. Resources are available at [www.cmpa-acpm.ca](http://www.cmpa-acpm.ca) to assist physicians in understanding their confidentiality and privacy obligations.

## Reference

1.  Fallis J. Touch the screen now to see a doctor. CMAJ 2012;184:E339–40.
    
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